This policy was updated on 25/5/2018.
Natural Skincare London Limited ("elainel", "We" or "us") takes the privacy of its customer's data very seriously. Please read the following policy to understand how we will treat your personal data after it has been collected from you, or that you provide to us. By visiting www.naturalskincarelondon.co.uk you are accepting consenting to the practices described in this policy.
We collect personal information from you when:
Our website are not intended for children and we do not knowingly collect data relating to children.
The data controller is Natural Skincare London Limited.
We will never pass your personal data to third parties for marketing purposes without your express consent. All data collected is for our internal use only. We do not have your credit card details and is explained under payment security.
When you browse our site we do not collect any personal information about you.
We collect your personal information when you place an order via our www.naturalskincarelondon.co.uk (website ), sending us an email or registering for our newsletter. If you enter any competition or promotion sponsored by us; information from surveys that we use for research purposes, if you choose to respond to them; communications you send to us, for example submit a comment regarding the Website, and details of your visits to the Site, including, but not limited to, traffic data, location data and the resources that you access.
Personal information may be collected mainly for the following purposes:
How we use your information
Your name and contact details
How we use it: To deliver your purchases to you
Why we use it: To complete our order with you and successfully deliver your order
How we use it: Send you emails, including order confirmations
Why we use it: So we can tell you your order is coming – performing our service to you
How we use it: Keeping you updated on offers, new products and news by email or post
Why we use it: With your consent, to keep you up to date.
How we use it: Fraud prevention and detection
Why we use it: To prevent and detect fraud against either you or Natural Skincare London Limited
How we use it: Showing you naturalskincarelondon.co.uk adverts as you browse the internet
Why we use it: So you can see our latest products and offers
How we use it: Finding out your favourites, what you like and what you can do without
Why we use it: To ensure we are giving you what you want, and to stay ahead of the competition
We may disclose information about you:
The data that we collect from you is processed by staff for the fulfilment of your order.
You have a lot of rights relating to your personal information and there is more information on these on the Information Commissioners website www.ico.org.uk
If you want to exercise your rights, have a complaint, or just have questions, please contact us.
Paypal is our payment provider.
We may change this page from time to time, to reflect how we are processing your data.
If we make significant changes, we will make that clear on the elainel website or other elainel services, or by some other means of contact such as email, so that you are able to review the changes before you continue to use elainel website. The date of the most recent revision will appear on this page. We suggest that you refer back to it on a regular basis.
We don't transfer your personal data to another country as we hold your data in data centre in UK.
We use PayPal as our payment provider. When you enter the payment process on the elainel web site. You are using embedded forms from a secure server hosted by PayPal/Braintree. This means your credit card details can only be seen by our payment provider - PayPal
We therefore do not have your credit card information.
Natural Skincare London Limited, 9 Summerfield Road, London W5 1ND