Q.  Animial testing?

A.  We never do it.

     We only use animal-friendly ingredients such as beeswax.

     All our products are suitable for vegetarians.

Genertically engineered ingredients?

A.  We don't use genertically engineered ingredients.

Q. Preservatives?

A. Some of our formulations are preservative-free. We use preservatives for product safety.  We use ecocert approved preservative which is a broad spectrum preservation system that can be used in natural and organic skincare products.

Q. Vitamin E?

A.  We only use GM-free natural vitamin E.

Q. Can I apply day cream on my face both morning and evening?

A. Yes, you can use day cream in both morning and evening.

Q. Why should I use night cream in the evening.

A. Night cream is richer and help with repair during our sleep.

Q. Can I get an Allergic Reaction from elainel products?

A. Allergic reactions to elainel products are rare. Please stop using the product, if you think you have suffered an allergic reaction.  It is possible to be allergic to many things including many natural ingredients and essential oils.  If you think you are easy to have allergic reactions, we would strongly recommend that you test a small amount of any new product on the inside of your elbow.  If you experience any redness or tingling you should return the product for a refund.

Q. Does elainel use synthetic colours?

A. No. We only use natural pigments, either from minerals or vegetable sources. We do not use carmine in any products.

Q. What do the letters CI stand for in the ingredients lists for makeup items?

A. This stands for COLOUR INDEX, and CI numbers are used in the INCI nomenclature as names for cosmetic colourants that are used to colour products. Below is a list of CI numbers you'll find listed in our make up ingredients: